Customer-Order Process

When your operation requires a special pasta shape, our technical team will work closely with you. We'll work with you to identify your requirements and to understand the application and what preparation process the pasta will undergo. Based on this information, we'll recommend a shape, the dimensions including length and thickness, and possibly functional ingredients to add to the pasta. We'll prepare samples, submit it to your team for testing and will revise the product as needed to meet your needs.

Responsive and Ready to Serve

We understand the urgency of your operations. When you're ready to introduce a new product, time to market is of the essence. We're able to provide a quick turn around on custom shapes and orders and regularly develop new pasta shapes for customers within a day and go into full production within a week. Since our samples are prepared on our regular production equipment, you can be sure you'll get the same results during production that you did in the initial sample run.